No problems at all. We will always allow the photographer to take the lead in organising the shots that he or she requires. Stills are not so important to us and as we generally film from a far greater distance we generally don’t get in the way. We are also very friendly!
Do I have to provide the videographer with a meal?
If the videographer has been requested to stay beyond 1900 hrs then it would be appreciated if you can provide a suppliers "main" meal. Please chat to your venue or catering provider as generally suppliers meals are free or at reduced rate.
Do you hold insurance?
As professional videographers we hold full insurance and will provide you full details of the same to provide to your venue. Insurance includes DRONE, PUBLIC LIABILTY AND PROFESSIONAL INDEMNITY
Do you have a COVID guarantee?
A COVID Guarantee is included in our packages at the moment. Our full contract will outline this in detail.
Do you have a formal contract?
Yes a formal contract will be issued to you prior to any retainer being paid. Only once we both sign will any fees become payable. The contract outlines the price you will pay and the services that have been agreed.
How do I book?
Simply contact us with the date of your big day. We will send out a full Wedding contract and a couple’s questionnaire which can be signed digitally. Once we have these returned, we will request a £250 retainer which will hold your date. The retainer offsets your final balance which will become due around four weeks prior to your day.
Can you see samples of your work?
We'd love you to - we are proud of what we do. Example films are available from the link below.
Drone is included in the price will I get a refund if the drone cannot fly?
Our Drone has always been included in our price and we will always look to fly however, on occasions, weather, venue restrictions or no fly areas will prohibit the flight. We do not offer partial refunds under these circumstances and this is explained in our contract.
How is my film delivered?
Your films will be delivered digitally and a bespoke USB will be forwarded to the address given to us.
How long will my film be?
If you have ordered the Highlight and Teaser Package, they will be a between 5 - 8 minutes for the highlight and 1 minute for the teaser. Extended cuts are dependent on the length of the service OR speeches. In general, though this will normally be upwards of 40 minutes plus.
How soon after the wedding will I get my film?
Throughout the wedding season during the spring and summer months we are normally busy. We aim to get your highlight video to you within 12 weeks and the full film in 6 months although we often deliver earlier. This may be extended in busy periods however we will be upfront with you on booking.
Quality is important to us and we would always prefer to make sure your wedding film is perfect. We fully understand that you will be longing to see the finished film however COVID has increased our workload considerably throughout 2020/ 2021 and 2022.
I want to use a popular chart song in my film is this allowed?
The use of commercial music will fall under copyright law and their use online is generally very expensive. Powerhouse Videos can licence music for OFFLINE use through the PRS (Performing Rights Society). We licence ALL of your ONLINE films using Royalty free licences which we obtain on your behalf. The above licences are included in our pricing.
There are aspects of filming that I feel uncomfortable with how do you deal with that?
Just let us know - we are so used to dealing with couples and fully understand that some may feel nervous or worried about being filmed. We will ensure that you are relaxed and we will work together to record those magical moments.
Will you capture everything?
We will certainly do our level best to cover every part of your wedding day. Sometimes there will be circumstances out of our control that may restrict or hamper filming i.e. Outside venue with Roadworks nearby, heavy rain or perhaps the videographer is between tasks and cannot cover two areas at once.
Please note that throughout the winter filming hours externally may be reduced due to the light and that this may affect the level of film content.
What is generally included in all packages?
All packages Include as standard: • Pre-wedding meetings, either face to face (if local) or via Zoom or phone. • Professional wedding award winning videographer for the entire day. (Typical example from 0700 – 2100 hrs.) • Package as described delivered online and additional USB. • Highlight Film 5 - 8 minutes minimum / Teaser film of 1 minute delivered within 48 hours. • Extended Cut where ordered – around 40 – 60 minutes dependent on the length of the ceremony and speeches. • All mileage and expenses are included unless otherwise stated. Reasonable out of area upfront and agreed expenses - often cheaper than local videographers. • Updates on the progress of your wedding film. Additional Extras to the Full Package • Additional Videographer • Additional USB (per unit) - £25
What is your most expensive package?
Extended cut package - £1500 Extended Cuts where ordered – around 40 – 60 minutes dependent on the length of the ceremony and speeches.
Is it possible to remove some of the full package to reduce the price?
Possibly - it depends on the dates and the budget. We can always look to reduce the time spent on site or the production time but please contact us with your budget clearly stated and we will look to work with you to tailor-make your package where possible.
What is the most complete package cost?
Our top package is currently £1500 (current at 2022)
What is your deposit and when is the balance due?
Our retainer is £250 and final payment should be made by BACS no later that 4 weeks prior to your date.
What is your lowest priced package?
Our lowest price package is currently £1000 - valid 2022 / 2023